Labor Compliance Policy

SewaMitra 24, as a responsible manpower and workforce solutions provider, is committed to complying with the applicable labour laws, industrial safety standards, and statutory regulations in India. Our objective is to ensure a safe, respectful, transparent, and legally compliant working environment for our clients, employees, contract workers, and all other stakeholders. This policy applies to the Skilled, Semi-Skilled, and Unskilled workforce engaged or deployed by SewaMitra 24.

1. Objective of the Policy
The objectives of this policy are to:

• Ensure compliance with applicable labour laws.
• Respect the rights of employees and workers.
• Promote a safe and healthy workplace.
• Establish a fair and transparent employment system.
• Clearly define labour-related responsibilities between SewaMitra and its clients.
• Encourage ethical and responsible business practices.

2. Compliance with Applicable Laws
SewaMitra 24 is committed to complying with all labour and employment laws, rules, regulations, and statutory requirements issued by the Government of India and the respective State Governments from time to time. Wherever applicable, SewaMitra 24 shall endeavor to comply with statutory requirements relating to:

• Wages and remuneration
• Social security
• Workplace safety
• Working hours
• Leave and holidays
• Rights of women employees
• Equal opportunity
• Prohibition of child labour
• Prohibition of bonded or forced labour
• Occupational safety and health

3. Equal Opportunity
SewaMitra 24 shall not discriminate against any individual in recruitment, training, deployment, compensation, or any other employment-related decision on the basis of religion, caste, gender, language, colour, region, social background, disability, or any other unlawful ground. Selection shall be based solely on merit, competence, and business requirements.

4. Prohibition of Child Labour and Bonded Labour
SewaMitra 24 strictly prohibits child labour, bonded labour, forced labour, and human trafficking in any form. The Company shall not employ or deploy any individual whose engagement is prohibited under applicable Indian laws.

5. Safe and Respectful Workplace
SewaMitra 24 expects its clients to:

• Provide a safe working environment.
• Provide necessary safety equipment and protective gear.
• Treat employees and workers with dignity and respect.
• Ensure a workplace free from physical, mental, verbal, or sexual harassment.
• Comply with all applicable workplace safety regulations.

6. Working Hours and Rest Periods
Where applicable, employees shall be required to work only within the prescribed working hours. Overtime, rest intervals, and weekly holidays shall be governed by the applicable laws and the terms of the relevant employment or service agreement.

7. Wages and Payments
SewaMitra 24 supports a fair and transparent payment system. Wages, remuneration, and other payments shall be made in accordance with the applicable contracts, service agreements, and relevant statutory provisions.

8. Social Security
Where applicable and as required by law, SewaMitra 24 shall endeavor to comply with the relevant statutory provisions relating to social security benefits available to employees.

9. Documentation and Verification
Necessary documents may be verified prior to the engagement or employment of any workforce. If any false, forged, or misleading document is submitted by an employee or worker, the Company may terminate the engagement and initiate appropriate legal action.

10. Responsibilities of the Client
Clients of SewaMitra 24 shall:

• Provide employees with a safe working environment.
• Not assign any illegal or hazardous work beyond the agreed contractual scope.
• Maintain respectful behaviour at the workplace.
• Comply with all applicable safety regulations.
• Inform SewaMitra promptly in the event of any accident or emergency, where required.

11. Ethical Business Conduct
SewaMitra 24 operates on the principles of honesty, transparency, and accountability. The Company shall not tolerate bribery, corruption, fraud, forged documents, improper payments, or any other unlawful activity under any circumstances.

12. Complaints and Grievance Redressal
If any employee, client, or other stakeholder becomes aware of any violation of labour laws, harassment, discrimination, workplace safety concerns, or any other related grievance, they may contact SewaMitra. All complaints shall be investigated fairly and confidentially, and appropriate action shall be taken wherever necessary.

13. Violation of the Policy
The Firm reserves the right to terminate contracts, suspend services, or initiate appropriate legal action against any employee, client, vendor, or other stakeholder found to be in violation of this policy.

14. Amendments to the Policy
SewaMitra 24 reserves the right to amend or revise this Labour Compliance Policy from time to time. Any revised policy shall become effective immediately upon its publication on the Company’s official website.

15. Governing Law and Jurisdiction
This policy shall be governed by the applicable labour laws of India and all other relevant legal provisions. Any dispute arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the competent courts having jurisdiction over the location of SewaMitra’s registered office.

16. Contact Us
If you have any questions, suggestions, or complaints regarding this Labour Compliance Policy, please contact us through the official communication channels available on the SewaMitra24.com website.

SewaMitra 24 is committed to fostering a safe, respectful, transparent, and legally compliant work culture and continuously strives to maintain fair, ethical, and responsible business relationships with all stakeholders.