Welcome to SewaMitra24. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and services.

Information We Collect

We may collect the following information:

• Full Name
• Mobile Number
• Email Address
• Service Address
• Booking Details
• Payment Information (if applicable)
• Device Information
• Browser Information
• IP Address
• Messages submitted through contact or booking forms

How We Use Your Information

We use your information to:

• Process service bookings
• Connect customers with verified service professionals
• Contact you regarding your booking
• Provide customer support
• Improve our platform and services
• Send booking confirmations and updates
• Prevent fraudulent activities
• Comply with legal obligations

Data Security

We take appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While we strive to keep your information secure, no online platform can guarantee complete security.

Third-Party Services

SewaMitra24 may use trusted third-party services such as payment gateways, Google Maps, analytics tools, communication platforms, and other service providers to improve user experience. These third-party services have their own privacy policies.

Cookies

Our website may use cookies to enhance user experience, remember user preferences, analyze website traffic, and improve overall website performance. You may disable cookies through your browser settings if you prefer.

User Rights

As a user, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent where applicable
• Contact us regarding privacy-related concerns

Information Sharing

We do not sell, rent, or trade your personal information to third parties. Information may only be shared with verified service providers when necessary to complete your requested service or when required by law.

Policy Updates

SewaMitra24 reserves the right to update this Privacy Policy at any time. Any changes will be published on this page along with the updated revision date.